Terms & Conditions | Aligned with Love

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of the website https://alignedwithlove.net/ and the services provided by Aligned with Love (“we”, “us”, or “our”), including couples and individual counselling, therapy sessions, workshops, and events. By accessing or using our website or services, you agree to comply with these Terms in full. If you do not agree, you must refrain from using the website or booking our services.

These Terms apply to all users, including visitors, clients, prospective clients, and any individuals attending events or sessions.

2. Eligibility

By using our website or booking services, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding contract. If you are booking on behalf of another person, you must have their explicit consent. Minors under 18 must be accompanied by a parent or legal guardian when attending in-person sessions or events.

3. Services Offered

Aligned with Love provides the following services:

1. Couples Therapy – Structured counselling sessions designed to address challenges in romantic relationships.

2. Individual Therapy – Support for individuals navigating relationship difficulties or personal growth.

3. Workshops and Events – Group sessions, empowerment events, and experiential activities focused on communication, emotional intelligence, and relationship improvement.

All services are delivered by qualified, experienced therapists, and sessions may be conducted in person, virtually, or in hybrid formats.

4. Booking and Payment

4.1 Booking Procedures

Bookings for therapy sessions or events can be made via our website, WhatsApp, or by contacting our team directly. You must provide accurate personal and contact information when booking.

4.2 Payment Terms

All fees for services are detailed on the website or communicated at the time of booking. Payments must be made in full or according to the specified schedule before the commencement of services.

4.3 Refunds and Guarantees

Aligned with Love offers a results-based approach. Refunds are only available where explicitly stated in promotional material or service agreements. Any refund requests must be submitted in writing and will be assessed on a case-by-case basis.

4.4 Cancellation and Rescheduling

Clients must provide at least 48 hours’ notice for cancellations or rescheduling of therapy sessions or events. Failure to do so may result in forfeiture of fees or a charge for the session, depending on the circumstances.

5. Client Responsibilities

Clients agree to:

Attend sessions on time and be prepared to engage actively.
Provide accurate information about themselves and their relationship situation.
Follow the guidance of therapists within the scope of the service.
Maintain confidentiality regarding other participants in group sessions or events.

Clients acknowledge that therapy outcomes and events depend on active participation and adherence to guidance.

6. Use of Website

6.1 Permitted Use

You may use the website for lawful purposes only and in accordance with these Terms. You agree not to:

Interfere with the operation of the website.
Use the website for fraudulent or unauthorised purposes.
Transmit viruses, malware, or harmful code.
Copy, reproduce, or redistribute content without explicit permission.

6.2 Account Registration

Some services or events may require you to create an account or provide personal information. You are responsible for maintaining the confidentiality of your account details.

7. Intellectual Property

All content on the website, including text, images, graphics, videos, logos, and digital downloads, is the property of Aligned with Love or used with permission. You may not reproduce, distribute, modify, or create derivative works from our content without written consent.

8. Privacy and Data Protection

Your use of our services and website is also governed by our Privacy Policy, which outlines how we collect, use, and protect personal data. By using the website or attending sessions, you consent to the collection and use of personal data as described in the Privacy Policy.

9. Confidentiality

All information shared during therapy sessions, workshops, or events is confidential and will not be disclosed without your consent, except where required by law, including situations involving risk of harm to self or others. Aligned with Love ensures compliance with professional standards regarding privacy and confidentiality.

10. Limitation of Liability

To the maximum extent permitted by law, Aligned with Love is not liable for:

Any indirect, incidental, or consequential loss arising from your use of the website or services.
Any outcomes resulting from participation in therapy, workshops, or events.
Technical issues preventing access to the website or online services.

Clients acknowledge that therapy is a supportive service and does not replace medical, legal, or psychiatric advice.

11. Third-Party Links and Resources

Our website may include links to external websites, resources, or partners. We do not endorse or assume responsibility for the content, privacy practices, or accuracy of third-party websites. Users should review the terms and privacy policies of linked websites independently.

12. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from the use of the website or services will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Modifications to Terms

Aligned with Love reserves the right to modify these Terms at any time. Your continued use of the website or services following changes constitutes acceptance of the updated Terms.

14. Contact Information

For questions, concerns, or clarifications regarding these Terms, please contact us through our website:

Aligned with Love Website: https://alignedwithlove.net/ Mobile: 07476970715 Email: hello@alignedwithlove.net Address: 35 Kent Road, Chiswick, London, W4 5EY